Legal_Privacy
Privacy Policy
MindStream NexZone, Kumaiden 2-1103, Nagoya-shi, Nakagawa-ku, Aichi 454-0984, Japan1 Trading since 2019 under Dara Osei, we treat every clause below as part of the welcome.2
Questions about anything written here go to hello@mindstreamnexzone.com or +81 52-303-3307.4 The full provisions are set down as footnotes.
- Privacy Policy. We collect only what you give us voluntarily: name, email address, phone number, and a postal address when an order ships. We use that information to communicate with you and to fulfil what you've asked for — nothing else. We do not run ad pixels or marketing trackers on this site. We do not sell or rent any personal information to any third party under any circumstance. We share only what's strictly necessary with our shipping carrier and payment processor to complete an order; both are bound by their own data-protection commitments. Data is held for as long as the working relationship continues, plus the legal minimum for tax records. You may request access, correction, or deletion at any time by writing to us; we will respond within thirty calendar days.
- Cookies. This site uses a small number of cookies. Essential cookies remember basic things like your language preference, the contents of your cart, and whether you've already dismissed this banner — without them the site does not work properly. We do not set advertising cookies, we do not run third-party tracking pixels, and we do not feed data into marketing networks. If your browser supports it, you can block or delete cookies in your settings and the site will still function (you'll be asked again about banners). Essential cookies are kept for the duration of the session or up to twelve months for preferences. We do not store personally identifying information in any cookie.
- Your rights over your data. You're entitled to see, change, or delete any personal data we hold about you. You can also ask us to export it in a portable format (typically a CSV or JSON file), or to restrict how we process it. Send us a note and we will respond within thirty days. We do not charge a fee for this. If you believe we have mishandled your data, you may also complain to the data-protection authority in your country.
- Contact.Kumaiden 2-1103, Nagoya-shi, Nakagawa-ku, Aichi 454-0984, Japan
Data Protection & Privacy — Full Statement
MindStream NexZone ("we", "us", or "our") is committed to protecting the privacy of everyone who visits this website or contacts us. This statement explains, in detail, what personal information we collect, why we collect it, how we store and protect it, and the rights you have under Japan's Act on the Protection of Personal Information (APPI). It supplements the summary above and applies to all pages of this website.
Information We Collect
We collect information you provide directly — such as your name, email address, telephone number, company name, and the contents of any message — when you complete an enquiry form or contact us by email or telephone. We also collect limited technical information automatically, including your IP address, browser type, device characteristics, referring pages, and the dates and times of your visits. We do not knowingly collect information from children, and we do not collect special-category data unless you volunteer it in the course of an enquiry.
How and Why We Use Your Information
We use the personal information you provide solely to respond to your enquiry, to deliver the services you request, to maintain accurate business records, and to comply with our legal and accounting obligations. Technical information is used to operate, secure, and improve the website, to understand which content is useful, and to detect and prevent misuse. We rely on your consent and on our legitimate business interests as the basis for this processing, and we never sell your personal information to third parties.
Cookies and Analytics
This website uses a small number of cookies that are necessary for the site to function, together with optional analytics cookies that help us understand aggregate, anonymised usage patterns. You can accept or decline optional cookies using the banner presented on your first visit, and you can change your choice at any time by clearing cookies in your browser. Declining optional cookies does not affect your ability to use the site or to contact us.
Sharing and Disclosure
We disclose personal information only to the service providers who help us operate our business — for example, email and hosting providers — and only to the extent necessary for them to perform their function under appropriate confidentiality obligations. We may also disclose information where we are required to do so by law, by a competent authority, or to protect our legal rights. Any transfer of data outside Japan is carried out only where equivalent protection is ensured.
Data Retention and Security
We retain enquiry records for only as long as necessary to fulfil the purpose for which they were collected and to meet our legal obligations, after which they are securely deleted. We apply organisational and technical safeguards — including access controls, encryption in transit, and staff confidentiality — to protect personal information against loss, misuse, and unauthorised access.
Your Rights
Under the APPI you may request access to the personal information we hold about you, ask us to correct or delete it, request that we stop using it, or withdraw a consent you have previously given. We will respond to any verified request without undue delay. To exercise any of these rights, or to ask a question about this statement, please contact us using the details below.
Contact
MindStream NexZone
〒454-0984 Kumaiden 2-1103, Nagoya-shi, Nakagawa-ku, Aichi 454-0984, Japan
Telephone: +81 52-303-3307
Email: info@mindstreamnexzone.com
We may update this statement from time to time; the current version is always the one published on this page.